Leslie, a flight attendant, has a rough start to her day with a headache from partying the night before. During a cross-country flight, she hears a strange noise from the bathroom and discovers a young boy named Ben who is lost and carrying his grandmother’s life-saving medicine.

Ben explains that he mistakenly boarded the wrong flight while trying to deliver the medicine to his ill grandmother.Leslie helps Ben and learns about his struggles to gain his mother’s attention, feeling neglected compared to his older siblings.