When Bob’s wife died unexpectedly giving birth during a solo trip to Florida, he rushed to retrieve their newborn daughter. But at the airport, he was denied boarding — the baby was too young to fly without a birth certificate and had to be at least seven days old.

Stranded and grieving, Bob remembered Mrs. Sticks, the kind hospital volunteer who had comforted him. He called her, and without hesitation, she took him and the baby into her home.